You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period ends 14 days after the day on which you, or a person you name (other than the carrier), receive the goods. If you order several items in one order and they arrive separately, the 14 days run from the day you receive the last item.
To use this right, tell us (Polishey, Office 18975, Box 6945, London, W1A 6US, support@polishey.com) that you want to withdraw, with a clear statement (for example an email or a letter by post). You can use the model withdrawal form below, but you do not have to.
You meet the deadline if you send your message before the 14 days are over.
Effects of withdrawal
If you withdraw, we will refund all payments we received from you, including the original delivery cost (except extra costs if you chose a delivery option more expensive than our cheapest standard delivery). We refund without undue delay and no later than 14 days from the day we receive your withdrawal message. We use the same payment method you used, unless you agree otherwise. You will not pay any fees for the refund.
We may hold the refund until we have received the goods back, or until you show proof that you sent them, whichever comes first.
To return the goods, email support@polishey.com and we will send you the return address. Please send the goods back without undue delay and no later than 14 days from the day you tell us you are withdrawing. You meet the deadline if you send the goods before the 14 days are over.
You pay the direct cost of returning the goods.
You are only responsible for any loss in value caused by handling the goods beyond what is needed to check what they are, their features and how they work.
Withdrawal form
(Fill in and send this form only if you want to withdraw from the contract.)
To: Polishey, Office 18975, 6945, London, W1A 6US, support@polishey.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on / received on:
Order number:
Name of consumer(s):
Address of consumer(s):
Date: